In addition to high-quality products, our service team features
a unique and comprehensive worry-free package:
- Competent and targeted advice for component selection on the service hotline
- Professional analysis of application tasks
- Feasibility studies in an extensively equipped application laboratory
- Training for beginners and experts
- On-site service and commissioning
- Trained, experienced and certified partner for machine integration
- After-sales service
In addition to optimally solving image processing tasks, a personal contact partner is available for our customers for every problem. This makes processes transparent, reliable and uncomplicated – because service is being there for customers at all times.
Linda Denner and Christian Ostertag
Applications and Service team
Enthusiasm is their thing – customised solutions, unusual concepts, well-thought-out strategies and consistent application is their daily business. Perfection combined with a fresh look at the essentials leads them to stunning solutions. Young and good-humoured – competent and professional – the Applications and Service team is on your side in implementing image processing projects.
Ralf Schlegelmilch
Technical advice
Quick and efficient solutions are unaffordable? Not for him. As a sales and image processing expert, he helps save valuable time. Ralf Schlegelmilch brilliantly juggles a wide range of image processing products in order to make our customers' visions reality. He provides expert and straightforward assistance in selecting components.
Annerose Bürger
Customer care
She cheerfully channels customer requests and carefully selects our in-house experts to serve as personal contacts for customers. She coordinates appointments and organises customer visits and communicates training dates and laboratory visits. Adept and dedicated customer care is not a job for her; it is her calling. She is always open to customer requests, ideas and problems, but also for advice.
Ingmar Jahr
Trainer at the Vision Academy
His goal is to get customers in shape to enter the world of image processing. With passion, wit, an unbelievable wealth of experience, and creative ways of transferring knowledge, all training at the Vision Academy (a part of the company group) is a rich educational experience. Participants see the world of image processing through different eyes after their seminars and benefit from the different training programmes. Vision Academy also features on-site training for companies upon request and will be happy to work on specific projects.
www.vision-academy.org
